for pet owners who are struggling with their pet…
Your pet needs more than a vet
You need more than a mate
Hello! We are UNA, a team of professional animal behaviorists and psychologists.
We guide you from chaos and pain to understanding, adaptation, pet-human bounds normalization and calm home.
Over 100+ happy customers
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85%
of behaviour issues show clear improvement after guided sessions
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Personalised
support — no “one-size-fits-all” training plans
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200+
hours of specialised knowledge bridging psychology and canine behaviour
Don't take our word for it...
I had nearly given up on getting my cats to accept the rescued dog we brought home—they fought, avoided each other, and couldn’t even be in the same room. Then Ivy showed me how to handle it. Truly remarkable animal magic!
Lee Dan
Project Manager
We grow together
“After professional help from UNA, we’ve changed many things that initially seemed unnecessary or minor—and it’s made a real difference. Grateful for their expert guidance.”
Mark
Student
No more night howling
“He was howling like a wounded seal, it made my husband furious, turned our nights into real hell. After several months of struggling, friends recommendations, internet surfing, we asked for help [from UNA]. It was not easy or magically-fast, but it was effective! Thanks to whole team.”
Ellin C.
Marketing Manager
Accepting her final farewell
“She was family, not just a pet. We kept talking, remembering, and I saw my girls crying more than ever. But every grief needs an end, and thanks to Max, we found a way to move through it.”
Jason McDale
Interpreneur
3 steps to deal with the problem
Step 1: apply for our assistance
Fill out a simple online form and tell us about your situation. Whether it is anxiety, aggression, or stress during life changes — your story matters.
Step 2: meet our specialists online
You’ll be matched with two experts — a pet behaviour specialist for your dog and a human coach for you.
Each of them works with you separately, so both sides are heard and supported.
Step 3: get your first results asap
Right after the session, you’ll get clear, practical steps — not generic advice, but strategies tailored to your life.
You’ll feel supported, guided, and confident about what to do next.
Our typical cases
Pet's Stress
In most cases, stress is a key factor for unwanted behavior so we explore all possible sources and apply modern techniques to decrease its level asap.
Owner's stress
One of the most underestimated problems.
Here in UNA we address owner’s issues in the very first moment and keep working on it till the very end.
Noise-related issues
One of the most stressfull issues for pet owners. We understand how much trouble it can cause and always keep looking for a good solution.
Annoying behavior
Different types of behavior patterns – destructive behavior, anxiety, overexcitement, overstimulation…
You name it – we help with most of them
Fears and fobias
Treating fobia is always a very complicated process – to figure out what is the trigger, to adapt daily life, to analyze progress. We are quialified for the whole process.
Farewell and Grief
Saying goodbye to a beloved pet is one of life’s hardest moments. We guide you through the pain with compassion, helping you face your loss and carry love without regret.
10 Reasons Pet Owners Choose UNA
- Qualification and accreditation - whole UNA team has proper education background in canology, phelinology, zoo and human psychology, bereavement support and veterinary, and keeps working on further improvement of qualification.
- Experience with specific problem - first step of every consultation is to explore if we can help with the case. In other situations we will recommend proper specialists or clinics.
- Positive Reinforcement Methods - we work with modern recommended positive harmless methods that will be careful and correct.
- Good references - we take care of our customers so they usually leave positive reviews you can check on our site or in our social media.
- Transparency in Methods - we provide detailed explanation for what goals we need to achieve, what methods to apply and why.
- Willingness to Rule Out Medical Causes - often, complex problems come with neccessarity of cooperating with vets. This is a pretty common practice for us, we not only advise the possible solutions but also help to figure out details from vet's reviews and feedbacks
- Price & Payment Flexibility - we provide flexible payment options for our customers where they can choose between one-time payment and a whole course upfront
- Availability & Format of Sessions - our specialists are available after regular working hours and online sessions so anyone can find a convenient time slot for a meeting
- Quick Responsiveness - after first meeting we try our best to schedule first session with specialist as fast as possible, usually within next 72 hours
- Personal Fit - at UNA we provide tailored to personal needs approach that includes professional point of view of the animal behaviorist and human coach
Is UNA Right for you?
Attention-Seeking Behavior and Separation Anxiety
It often starts with barking, whining, or following you from room to room — but over time it turns into constant tension for both you and your pet. Many owners think it’s just “bad manners” or disobedience, when in fact their dog is struggling to cope with being alone or not knowing how to rest.
Fears and Agressions
It can start with small things — a growl when you touch the bowl, barking at strangers, or a sudden snap during a walk. These reactions often come from fear, insecurity, or past trauma, not from a “bad” dog. Many owners try to discipline or calm their pet, but it only makes things worse because the root cause is emotional, not behavioural. Recognising these signs early and addressing the fear behind them is the key to building trust and safety again.
Boredom and Lack of Proper Activity
When a dog doesn’t get enough mental or physical stimulation, problems start to appear — chewing furniture, digging, constant barking, or ignoring commands. It’s not misbehaviour, it’s frustration and unspent energy. Many pets, especially intelligent or energetic breeds, need the right kind of challenges and structure to stay balanced. Without that, they try to “create” activity on their own — often in ways that drive owners mad.
Annoying Attitude and Wrong Behavior Patterns
Sometimes it’s not about fear or trauma — it’s about habits that have quietly formed over time. Jumping on guests, begging for food, ignoring commands, barking for attention — all these small things can grow into daily frustration. Such patterns usually reflect confusion or inconsistency in communication between the owner and the pet. Once we help to rebuild clear, calm rules and restore mutual understanding, behaviour starts to change naturally.
End-of-life Care and Emotional Support
Saying goodbye to a beloved pet is one of the hardest experiences an owner can face. During terminal illness or the final stage of life, uncertainty and emotional pain can make even simple decisions feel overwhelming. We help owners recognise their pet’s needs, maintain comfort and dignity, and prepare for the moment of farewell with clarity and compassion. After the loss, we provide guidance through the grieving process — helping families find peace, preserve memories, and gradually return to emotional balance.
Sometimes, it’s you who needs to change
“I was at my wit’s end — my dog wouldn’t leave me alone, barking and whining whenever I moved away. I felt frustrated, guilty, and exhausted. Working with UNA helped me understand what he was feeling and how to respond calmly. He’s still a little clingy at times, but he can now settle on his own for short periods, and I feel much more confident and patient in handling him. It’s a relief to notice even small improvements, and I feel closer to him than before.”
Laurence
Manager
It’s never too late to work for better
“Walks used to terrify me. My dog would growl, snap, and I never knew what might trigger him next. I felt nervous, frustrated, and guilty, constantly wondering if it was all my fault. Over time, I realised I had been misunderstanding him — he wasn’t being ‘bad,’ he was scared and unsure. Once I started paying attention to what he was really trying to communicate, his reactions became calmer and more manageable. I feel steadier, more patient, and finally able to understand him. Our walks aren’t perfect yet, but they feel safe, and that makes all the difference.”
Karen Elbort
3D Artist
It was a thing…
“Chaos everywhere. Barking. Chewing. Digging. Ignored commands. Frustration mounting. Tears. Furniture ruined. I felt helpless. Then came structure. Challenges. Focus. Calm slowly returned. Relief. Connection. Finally, we were on the same page.”
Nigel
Event manager
Thanks to UNA
“Our dog would bark constantly, steal things from counters, and refuse to settle, which made every day stressful. I realised he was acting out of confusion, not defiance. After learning how to communicate more clearly and set consistent boundaries, he’s much calmer and easier to manage. I feel more patient and confident, and life at home is finally less chaotic.”
Simone
Sales
UNA was the only place…
“UNA was the only place where I didn’t face misunderstanding or arrogance. Nobody tried to convince me that ‘it’s just a cat’ or ‘you should get a new one.’ Instead, I received real support, and I’m truly grateful for Max’s attention and professionalism. Thank you again, and I hope everyone finds the strength for a proper farewell.”
J. Alfred
Accountant
Frequently Asked Questions
How do I know if my dog really needs a behaviour specialist?
If your dog’s actions cause stress for them or for you — from constant barking to panic when left alone — it’s time to talk. You don’t need to wait until things get “serious.” Early support often makes progress faster.
What methods do you use? Do you use punishment or aversive tools?
No. We only use positive, science-based, reward-driven methods. Your dog’s welfare and trust always come first.
Will you work with my vet if needed?
Yes. Some behaviours are linked to health, so we’re happy to coordinate with your vet if that helps your dog’s progress.
How long will it take to see results?
Every case is unique. Some changes can appear after the first session, while deeper issues take time and practice. We’ll give you a clear plan so you know what to expect.
What do I need to do at home between sessions?
Your role matters. We’ll give you simple, practical steps to follow at home. Think of us as guides — the real change happens when you and your dog practice together.
Do you offer online consultations or do you have to come to my home?
We work exclusively online — it’s calmer for your pet, clearer for us, and more effective overall. Offline sessions may feel traditional, but real progress happens best in your dog’s own environment.