Last updated: October 17, 2025

Effective date: October 17, 2025


1. Introduction

This Privacy Policy explains how UNA (“we”, “our”, “us”) collects, uses, and protects personal information when you visit our website or interact with our services.

We are committed to protecting your privacy and processing your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to this Privacy Policy.


2. Who we are

This website is operated by UNA, based in London, United Kingdom.

If you have any questions about this policy or your personal data, please contact us:

📧 una.direct.msg@gmail.com

📍 United Kingdom, London


3. What information we collect

We collect and process the following personal data:

(a) Information you provide directly

  • Contact form: your name, email address, and message.

  • Newsletter signup: your email address (only when you subscribe).

(b) Information collected automatically

When you visit our website, certain data may be collected automatically through cookies and similar technologies, including:

  • IP address (anonymized)

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on the site

This information helps us understand how visitors use our site and improve its performance.


4. How we use your information

We process your personal data for the following purposes:

Purpose

Legal basis (under UK GDPR)

Responding to contact form messages

Legitimate interest

Sending newsletters (when you subscribe)

Consent

Website analytics and performance monitoring

Consent

Maintaining website security and preventing abuse

Legitimate interest

Compliance with legal obligations

Legal obligation

We do not sell or rent your personal data to any third party.


5. Cookies and analytics

We use cookies and similar technologies to improve your browsing experience and to analyze site traffic.

Analytics are provided by:

  • Google Analytics — helps us understand visitor behavior.

  • Complianz Statistics — records anonymous statistics locally.

Your IP address is anonymized before processing. You can manage your cookie preferences at any time via our Cookie Policy or through the consent banner on our website.

For details about cookies we use, please see our Cookie Policy.


6. How we store and protect your data

Your personal data is stored securely on servers located in the United Kingdom or other regions that ensure adequate protection under UK GDPR.

We take appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your personal information.

We keep your data only as long as necessary to fulfill the purposes described in this policy or as required by law.


7. Sharing your information

We may share limited data with trusted third parties who help us operate the website and deliver our services (for example, email delivery or analytics providers).

All third parties are required to keep your data secure and process it only according to our instructions.

We do not allow them to use your data for their own marketing purposes.


8. Your rights under UK GDPR

You have the following rights regarding your personal data:

  • Access – to request a copy of your data we hold.

  • Rectification – to correct inaccurate or incomplete data.

  • Erasure – to request deletion of your personal data (“right to be forgotten”).

  • Restriction – to limit how we use your data in certain circumstances.

  • Objection – to object to data processing based on legitimate interest.

  • Data portability – to receive your data in a structured, machine-readable format.

  • Withdraw consent – to withdraw consent for newsletter or analytics at any time.

To exercise any of these rights, contact us at una.direct.msg@gmail.com.

We will respond within one month as required by law.

If you believe your data is not handled lawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.


9. Data retention

  • Contact form messages: kept for up to 12 months after resolution.

  • Newsletter emails: stored until you unsubscribe.

  • Analytics data: retained in aggregate form for up to 14 months (Google default).

After these periods, personal data is securely deleted or anonymized.


10. Links to other websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of such third-party websites.

We encourage you to review their privacy policies before providing any personal information.


11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Any updates will be posted on this page with a new “last updated” date.


12. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 una.direct.msg@gmail.com

📍 United Kingdom, London

Privacy Policy